| |
|
Year ended 31 March |
|
% change |
| |
|
2011 |
|
2010 |
|
2009 |
|
10/11 |
| Financial |
|
|
|
|
|
|
|
|
| Service revenue |
Rm |
54 052 |
|
52 184 |
|
48 671 |
|
3.6 |
| EBITDA |
Rm |
20 594 |
|
19 782 |
|
18 186 |
|
4.1 |
| Operating free cash flow |
Rm |
14 837 |
|
13 489 |
|
8 694 |
|
10.0 |
| Free cash flow |
Rm |
8 829 |
|
7 212 |
|
3 176 |
|
22.4 |
| Headline earnings per share |
cents |
656 |
|
510 |
|
417 |
|
28.6 |
| Economic |
|
|
|
|
|
|
|
|
| Distributed to employees1 |
Rm |
4 049 |
|
3 884 |
|
3 268 |
|
4.2 |
| Capital expenditure |
Rm |
6 311 |
|
6 636 |
|
6 906 |
|
(4.9) |
| Distributed to governments1 |
Rm |
5 027 |
|
4 255 |
|
4 032 |
|
18.1 |
| Distributed to providers of finance1 |
Rm |
6 076 |
|
3 233 |
|
6 659 |
|
87.9 |
| BBBEE score(#) |
% |
70.84 |
|
69.56 |
|
68.35 |
|
|
| BBBEE procurement spend(#) |
Rm |
12 537 |
|
6 526 |
|
6 647 |
|
92.1 |
| BBBEE enterprise development spend(#) |
Rm |
1 308 |
|
1 070 |
|
778 |
|
22.2 |
| Social – Employees |
|
|
|
|
|
|
|
|
| Total number of employees |
|
7 481 |
|
7 643 |
|
7 551 |
|
(2.1) |
| Engagement index – People Survey |
% |
73.0 |
|
77.0 |
|
n/m |
|
|
| Manager index – People Survey |
% |
69.0 |
|
69.0 |
|
n/m |
|
|
| Diversity and Inclusion index – People Survey |
% |
69.0 |
|
69.0 |
|
n/m |
|
|
| Employee turnover2 |
% |
11.0 |
|
6.0 |
|
8.4 |
|
|
| Women representation in senior management2 |
% |
22.6 |
|
23.5 |
|
24.9 |
|
|
| Black representation in senior management(#) |
% |
44.0 |
|
41.3 |
|
38.5 |
|
|
| Total training spend |
Rm |
71 |
|
58 |
|
53 |
|
22.4 |
| Average training spend per employee per annum |
R |
9 359 |
|
7 570 |
|
7 593 |
|
23.6 |
| Ratio of average basic salary of men to women(#) |
times |
1.4 |
|
1.4 |
|
1.4 |
|
|
| Social – Communities |
|
|
|
|
|
|
|
|
| Mobile customers |
thousand |
43 492 |
|
39 892 |
|
39 614 |
|
9.0 |
| Data customers |
thousand |
10 168 |
|
7 294 |
|
n/m |
|
39.4 |
| Total contributions from our foundations |
Rm |
77 |
|
83 |
|
n/m |
|
(7.2) |
| Environment |
|
|
|
|
|
|
|
|
| Number of sites(#) |
|
8 394 |
|
7 817 |
|
7 492 |
|
7.4 |
| Total number of shared sites(#) |
|
4 739 |
|
4 317 |
|
4 005 |
|
9.8 |
| M2M connections(#) |
thousand |
694 |
|
604 |
|
n/m |
|
14.9 |
| Network electricity(#) |
GWh |
195.8 |
|
154.2 |
|
188.6 |
|
27.0 |
| Building electricity(#) |
GWh |
101.8 |
|
118.9 |
|
80.6 |
|
(14.4) |
| Fuel (diesel and petrol)(#) |
million litres |
2.1 |
|
2.5 |
|
2.2 |
|
(16.0) |
| Network equipment and handsets reused or recycled3 |
tonnes |
611 |
|
213 |
|
n/m |
|
186.9 |
| Water consumption(#) |
kl |
250 903 |
|
209 576 |
|
216 721 |
|
19.7 |
| Paper utilised(#) |
kg |
138 260 |
|
211 797 |
|
174 497 |
|
(34.7) |
| CO2 emissions(#)4 |
tonnes |
n/a |
|
n/m |
|
328 394 |
|
– |
| CO2 emissions4 |
tonnes |
n/a |
|
n/m |
|
366 369 |
|
– |
