| The data in our report has been assured to the extent set out below. We know this limited assurance is not ideal but our approach
to combined assurance is at an early stage. The combined assurance model, as proposed by King III, envisages robust assurance
by coordinating the efforts of management, internal assurance providers and external assurance providers. We are assessing our
internal and external assurance and matching it to our risk management. Based on a full understanding of who is assuring what
and for whom, we will be able to evaluate both the quality of our assurance and identify any gaps. This process will take some time to complete but it is important for us to get it right. We should be done in early 2012. We aim to have full assurance in place by the time we report on the 2013 financial year. Our ARC Committee has approved this approach. |
Extent of assurance in this report |
Financial information |
| Our consolidated annual financial statements were audited by our external auditors, Deloitte & Touche. The scope of their audit was limited to the information in the consolidated annual financial statements and did not include any financial or operating indicators in the integrated report. Their report can be found in the Annual financial report 2011. |
Non-financial information: Sustainability |
| No assurance was obtained on our sustainability measures. Certain sustainability-related data were reviewed by Ernst & Young as part of their global assurance of Vodafone’s sustainability report. No opinion or assurance was provided to Vodacom. |
Non-financial information: BBBEE |
| The South African Broad-based Black Economic Empowerment information was verified by Empowerlogic. |
Non-financial information: ISO/OHSAS |
| Our South African operations are ISO 9001, ISO 14001 and OHSAS 18001 accredited by the independent certification agency Dekra. Our Gateway Nigeria and Ghana businesses are ISO 9001 certified and Tanzania is ISO 14001 certified. |
